Terms of Service

Last updated: July 2024

Introduction

These Terms of Service ("Terms") govern your use of the Klein Therapy website and services provided by Karen Klein, LCSW-C ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

Services Description

Klein Therapy provides professional counseling and therapy services, including:

  • Individual therapy sessions
  • Anxiety treatment and counseling
  • Grief counseling and bereavement support
  • Life transitions counseling
  • Telehealth services throughout Maryland
  • In-person sessions in Ellicott City, Maryland

Professional Qualifications

Karen Klein is a Licensed Certified Social Worker-Clinical (LCSW-C) in the state of Maryland with over 30 years of experience in psychotherapy. All services are provided in accordance with applicable state and federal regulations.

Appointment and Payment Terms

Scheduling

  • Appointments must be scheduled in advance
  • We require 24-hour notice for appointment cancellations
  • Late cancellations may result in a cancellation fee
  • Initial consultations are available for new clients

Payment

  • Payment is due at the time of service
  • We accept various payment methods as indicated on our website
  • We are an out-of-network provider for all PPO insurance plans
  • Monthly invoices are provided for insurance reimbursement
  • Standard fee: $350 per session
  • Online booking offers a discounted rate of $300

Telehealth Services

Our telehealth services are provided through HIPAA-compliant platforms and are available throughout Maryland. By using telehealth services, you agree to:

  • Ensure a private, secure environment for sessions
  • Use appropriate technology and internet connection
  • Maintain confidentiality during virtual sessions
  • Follow all telehealth guidelines and protocols

Confidentiality and Privacy

We are committed to maintaining the confidentiality of your information in accordance with:

  • HIPAA regulations
  • Maryland state laws
  • Professional ethical guidelines
  • Our Privacy Policy

Limits to Confidentiality: Information may be disclosed in the following circumstances:

  • With your written consent
  • To prevent harm to yourself or others
  • In cases of suspected abuse or neglect
  • As required by law or court order

Website Use

By using our website, you agree to:

  • Use the website for lawful purposes only
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with the website's functionality
  • Provide accurate information when using forms
  • Respect the intellectual property rights of our content

Emergency Situations

Important: Our services are not intended for emergency situations. If you are experiencing a mental health emergency, please:

  • Call 911 immediately
  • Go to your nearest emergency room
  • Contact a crisis hotline

Limitation of Liability

To the maximum extent permitted by law, Klein Therapy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Klein Therapy and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their terms and privacy policies.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

Governing Law

These Terms are governed by the laws of the state of Maryland. Any disputes arising from these Terms or our services shall be resolved in the courts of Maryland.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Phone: (301) 335-6330
  • Email: Contact us through our website forms
  • Address: Ellicott City, Maryland

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Klein Therapy regarding your use of our services and website.